Welcome to the Intern Etiquette Basics podcast.  I'm your host, Paul Kavicky and with me are Jonathan Ross and Roberta Terrell who work with DTN Productions International – Hallmark of Etiquette.

In addition to the vast amount of information in the Collegiate podcasts, what are some additional tips specifically for the intern experience?

As an intern you have the opportunity to interact with many people while on the job.  That means you may hear a lot of "dirt" and inside politics.  It is critical to stay neutral and don't take sides. 

And keep your opinions to yourself.  You will be tempted, but you're not part of their "family" yet and by taking sides you may never be.

Your office etiquette in general will be under scrutiny ….

How tidy you keep your workspace, if you take extended lunch breaks, if you arrive to work on time, how you answer the phone, if you are late to meetings, your elevator etiquette – just a few examples!

And I would imagine that would include your attitude….

You bet – whiners are never looked upon favorably.  It's best to remain professional and be careful whenever crossing the line of familiarity. 

You can be quite friendly and approachable without revealing too much personal information – play it safe!

How much is too much as far as speaking up on professional topics – perhaps in a meeting? 

That is subjective – but it is safe to say you want to demonstrate your expertise and abilities and you should.  Be careful however that you don't come across as a know-it-all – showing humility is endearing!

What if you're invited to the boss's house for dinner or to a company outing – should you accept?

Yes, but recognizing that now your social skill set will be on display for all to observe.  And by the way, that may be the plan!

If you are invited to the boss's home always take a gift such as a nice box of chocolates and don't forget to send the appropriate thank you note afterwards.

I assume that you're expected to adhere to their dress code while working there?

Absolutely – and make no exceptions even if others stretch the dress code to suit themselves. 

Your professional dress and grooming will be noticed and can play a significant part in the decision to hire you permanently.

Bottom-line – you are a guest in their environment

So bring out your best guest behaviors each and every day!

I've heard internships described as the 13-week interview – that's a lot of pressure!

Yes, and by the end of the 13 weeks you have established your reputation with them.  Keep in mind, even if they don't hire you they can refer you to others.

 People know people who know people…..

Excellent points!  Thanks Jonathan & Roberta!